IT SUPPORT SUPERVISOR

published: 27 December 2021

Position has been filled

Kumtor Gold Company CJSC

announces a vacant position of

IT Support Supervisor Information Technology Directorate (Bishkek Office)

Application number: KGC-21-0357

JOB DUTIES: 

• Participation in the development and approval of the Company’s IT strategy;
• Coordination of changes in IT processes, their automation and up-to-date maintenance;
• Self-assessment of maturity, control of changes in IT processes, including documentation on deployment schemes and engineering schemes of Data Processing Centers;
• Implementation of the recommendations of external and internal IT audit related to IT processes;
• Comparative analysis, participation in pilots by choice of ITSM, IT Asset Management, CMDB;
• Interaction with IT project managers, developers, customers in their area of expertise in terms of control and development of IT processes change management;
• Organization of interaction with the Company’s departments.

MINIMUM REQUIREMENTS:

• Education: higher technical education in the Information Technologies / Software Development;
• Experience:

– in the field of Information Systems/ Service Desk / Software Maintenance for at least 5 years;

– in senior positions in the field of Information Technologies / Service Desk / Software Maintenance

for at least 3 years;

– with ITSM, IT Asset management, CMDB systems for at least 3 years;

– in at least 3 business domains / capabilities (finance, IT, logistics, advantage – mining, metallurgy).

• Special skills and knowledge:

– in using the best practices in information technologies (COBIT, ITIL);

– ITIL Expert certification will be a competitive advantage;

– in configuration of ITSM (especially change, incident and problem management), IT Asset Management, CMDB;

– high communication skills;

– understanding of the general principles of database management systems and relational links.

• Language proficiency:

– Russian – fluent;

– Kyrgyz – desirable;

– English at Upper Intermediate or Advanced level.

The application form and CV must be submitted no later than 4 p.m. on January 10, 2022, via e-mail HR@kumtor.kg.

You can get the application from here.

Please make sure to specify the reference number KGC-21-0357 in the application form and the subject line of your e-mail message.

ATTENTION! LETTERS WITH NO REFERENCE NUMBER IN THE SUBJECT WILL NOT BE CONSIDERED.

ONLY THE MOST SUITABLE CANDIDATES WILL BE INVITED FOR AN INTERVIEW.